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Personal Effectiveness Program
 About the Course:
This program focuses on theories from modern psychology to build self awareness and gives ‘hands on’ practical techniques to improve and develop effectiveness in key areas for future success – not only theirs, but also to improve their contribution to the executive / management team’s effectiveness.
As a result of completing this training course, delegates will:
- Analyze their current effectiveness in terms of time and priority management.
- Identify appropriate situations and techniques for assertive communication.
- Confidently deal with conflict situations and ‘difficult’ people.
- Consider the most appropriate Influencing style(s) to achieve positive results.
- Recognize the factors that contribute to building personal profile and impact.
- Develop a personal action plan to enhance personal effectiveness at work.
Target Audience:
- People who need to manage their time more effectively
- People who need to persuade & influence others in order to achieve results
- People who need to raise their own personal profile & impact
Course Duration:
30 hours
Course Content:
- Building Self Awareness
- Building your own self awareness using Alias Porters ‘Relationship Awareness Theory’
- Understanding your natural strengths
- Communication Style
- Understanding your preferred Communication Style
- Communicating effectively
- Improving interpersonal skills
- Developing better listening skills
- Expressing yourself in a clear, precise and polite way
- Understanding non-verbal communication
- Understanding your impact on others and improve your personal presence
- Assertiveness Techniques
- What is assertiveness?
- How to be more assertive, less passive and less aggressive
- The Assertiveness Drill, The 3 steps, Broken record
- Influence and Persuade
- What are the advantages of influencing others?
- Understanding the Nine influencing and persuading tactics
- Using the tactics to build and influencing strategy
- Working with the Manager
- Understanding the different Management Styles
- Working through tactics for working with each management style
- Procrastination Habits
- What stops us from getting started?
- The Five procrastination habits and tactics to kick them
- Using Stephen Coveys Circles of Influence and Control to our advantage
- Managing My Time
- Analyzing my workload - planning, coordinating and managing work
- Establishing priorities - Urgent vs. Important
- Applying the 80:20 formula
- Managing information
- Stress
- Understanding the positive and negative effects of stress
- Techniques for combating the negative effects of stress
- Personal Development Plan
Courseware Price:
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