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Mentoring Skills Program

About the Course:

This Mentoring training course focuses on the methods by which managers develop the performance of individuals in their team. It looks at two main types of coaching, providing opportunities for managers to apply these skills.

In a competitive market, it is essential that organizations have highly developed people through on the job training. There are various methods to develop other people, for which one method is mentoring. Mentoring is not a new development process; it has been used successfully for a very long time.

This course is designed to raise participant’s awareness towards the benefits of mentoring and enable them to successfully introduce a mentoring scheme into their organization. Anyone who is new to mentoring or wants to improve their existing mentoring skills will benefit from attending this course.

Delegates will learn how to

  • Explain the role of the mentor and the benefits of a mentoring program
  • Identify the steps in the process of mentoring
  • Recognize the qualities of a mentor and protégé
  • Manage the process of mentoring
  • Launch the scheme and monitoring/ evaluating progress
  • Identify potential problems of mentoring schemes

Learning Outcomes:

  • Identify the styles of difficult behavior and determine your own personal style
  • Build strategies for creating an atmosphere of positive communication
  • Identify ways people create and use conflict
  • Determine how and when to train, coach and counsel difficult employees
  • Develop tactics that can help manage difficult behavior
  • Diagnose underlying factors that cause barriers or breakdown of communication
  • Respond to difficult situations with professionalism and confidence

Target Audience:

ModuleTarget

Course Duration:

  • Flexible

Course Content:

  • Establish personal objectives for the course
  • The history of the mentoring process
  • Personal mentors
  • Famous mentoring relationships
  • Qualities of a mentor
  • The mentoring development scale
  • A comparison of coaching and mentoring roles
  • The role of a mentor
  • Phases in the mentoring life cycle
  • The four stages in the mentoring process
  • Benefits of mentoring
  • The first meeting
  • Establishing ground rules
  • Learning styles and their application to the mentoring process
  • The mentor’s toolkit:
  • Levels of communication
  • Questioning skills
  • Listening skills
  • Objective setting
  • Feedback – giving, receiving, the feedback model
  • Structuring a mentoring session
  • Practice sessions and feedback
  • Complete a personal action plan.

Courseware Price:

ModulePrice