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Communication Skills Program
 About the Course:
This course focuses on important techniques to build skills in intentional communication in all workplace situations by using acting techniques such as voice exercises, role play and rehearsal.
Good communication is vital in every organization. This becomes even more important as companies operate on a global basis and their employees work flexible hours and at a distance. And yet this basic skill is all too often taken for granted. To be successful in any role you need to understand yourself and others, and know how to build and maintain effective relationships with clients and colleagues. You can not afford to miss out on this practical and informative course that covers the fundamentals of good communication required by any business today.
What Will You Gain From the Course?
- Learn how to develop different communicating strategies depending upon the other people’s view of the world.
- Understand favored learning styles of others and how to use this when communicating
- Learn how to build rapport with anyone at anytime
- Learn how others absorb information and the process they go through to make decisions and to communicate
- Develop verbal and non-verbal communication techniques
- Learn how to elicit thinking patterns through eye movement
- Learn how to tap into another person internal representation system
- Learn some NLP techniques to influence and sway another persons point of view
Target Audience:
Students, Business Professionals and all those looking to strengthen their communication & collaboration skills.
Course Duration:
30 - 40 hours
Course Content:
- Building a Foundation
- Adopting simple, concise and direct language
- Recognizing perceptual filters that hinder communication
- Identifying basic communication principles
- Applying a communication process model
- Setting Clear Goals for Your Communication
- Initiating communications
- Figuring out what to say and the best way to say it
- Paying attention to verbal and nonverbal cues
- Avoiding Communication Breakdowns
- Recognizing your role in creating successful communications
- Identifying internal and external factors that impact your communications
- Translating Across Communication Styles
- Identifying the four communication styles
- Recognizing your style and the style of others
- Strengths and blind spots of each style
- Bridging communication styles
- Listening for Improved Understanding
- Tools for active listening
- Interpreting nonverbal cues
- Achieving Genuine Communication
- Creating openness
- Matching your body language to your message
- Cross-Cultural Communication
- What is a Meta program?
- How people sort information in their mind.
- The 6 main sorting offices of the mind!
- What is rapport?
- The 6 elements of rapport building
- How to give & receive feedback
- The principles of giving constructive feedback
Courseware Price:
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