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Change Management Program
 About the Course:
This course develops your abilities to successfully design, implement and participate in a change process and also prepares you for the Principles of Change Management Exam, which is offered on the final day of class. You learn how to build practical skill sets for delivering effective change within your workplace, including approaches to achieve buy-in and handle continuous change.
With a sound strategy for managing change in place, you learn to apply specific approaches to facilitate workplace transformation. This course shows you how to build a toolkit of leading-edge change techniques, create a mental map for a vision of change and recognize the benefits change will bring to both you and your workplace.
The Change Management course is designed to make sure that new change is implemented and managed in such a way that it becomes a way of life. This course combines change theory, techniques and strategies along with practical real life experience.
What Will You Gain From the Course?
- An understanding of why change is so important in today's highly competitive business arena - Identify reasons which prompt change
- Learn how to communicate change with those affected by it
- Learn the importance of working together as a team to implement change and the transition
- Gain the commitment of others, through involvement
- Identify internal and external forces for organizational change
- Appreciate the “ripple effects” of change throughout an organization
- Reactions to change
- Why many changes fail and only a few succeed
- Defining the management principles for the change
- Stakeholder analysis
- Assessing the impact of the change
- Developing a Change Management strategy and plan
- Developing a communication strategy and plan
- Understanding the role of change agents
- The challenges of initiating the change
- The challenges of sustaining the change
- Assessing the risks and contingency planning.
- Managing the change—roles and responsibilities
Target Audience:
Staff responsible for planning, managing & implementing change
Course Duration:
30 hours
Course Content:
- How People Learn
- People’s Response to Change
- Four approaches to change
- Resistance to Change
- Team Development Model
- Belbin’s Team Types
- Teams as agents of change
- Bullock and Batten
- Stakeholder analysis and readiness for change
- Lewin’s three phase model
- The change equation
- Bridges/Transitions
- Methods of planning for change
- Use of Gantt charts, network planning as tools for planning change
- Identification of human and financial factors in the consideration of change
- The importance of communication and involving people to facilitate effective change
- The benefits of change and the consequences of not changing
- The role of communication in successful implementation of change
- Barriers to change – how to identify them and other difficulties in implementing change
- Means of overcoming barriers and difficulties including unfreezing and freezing techniques
- Ways to organize and co-ordinate resources and activities to achieve planned change
- Methods to monitor and control progress of change against plan, including use of Gantt charts, network planning
- Simple PESTLE analysis
- Organizational SWOT analysis
- The role of change in the survival and prosperity of organizations
- Change fatigue and its adverse effects
- Direct and indirect aspects of change – human and financial effects upon other people, departments and organizations
Courseware Price:
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