|
|
Appraisal Skills Program
 About the Course:
Staff development doesn't just happen. It takes a conscious and concerted effort on the part of the manager to support and encourage their employees' initiative. The performance appraisal is one of the most important ways an organization can ensure the continued best performance practices of its employees and to promote their future development. Many managers have recognized that the skills and techniques needed for the successful appraisal can be used in their everyday operations and have become multi-skilled and better managers as a result.
Our effectively operated appraisal system will deliver the following benefits:
- Improved job performance through feedback and development plans
- A consistent method of assessing performance across the organization
- Employees have a better understanding performance standards
- Improved communication between employees and their mangers
The delegates will learn:
- How to structure the interview
- How to build rapport and relax the appraisee
- How to avoid appraisal pitfalls
- How to praise and criticize constructively
- How to pre-empt and handle difficult situations
- How to complete the appraisal form clearly and objectively
- How to ensure great performance is maintained after the appraisal
Target Audience:
Anyone who needs to carry out reviews of the work and performance of others
Course Duration:
8 hours
Course Content:
- Understanding the appraisal process
- Appraisals within an Investors In People process
- Developing an appraisal form
- Organizing an appraisal schedule in your organization
- Planning an appraisal
- Interviewing and questioning skills
- Dealing with personal problems during an appraisal
- Evaluating an appraisal
- Setting clear objectives
- Counseling skills
- Reviewing past performance
- Essential follow up after the appraisal
Courseware Price:
|
